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35139 Conferences

I Didn't See Anything, Don't / Won't Talk to You - Getting To the Truth In Internal Investigations

Added by OCPcompliance on 2014-11-14

Conference Dates:

Start Date Start Date: 2014-12-09
Last Date Last Day: 2014-12-09
Deadline for abstracts/proposals Deadline for abstracts/proposals: 2014-12-08

Conference Contact Info:

Contact Person Contact Person: David Jonathan Moses
Email Email:
Address Address: 38868 Salmon Ter, Fermont, California, 94536, United States
Phone Tel: 5105099659

Conference Description:

Knowing how to conduct an internal investigation with regards to a complaint, an accident, or upon receipt of reports of misconduct or even with regards to a performance situation, is one of the most critical skills every manager and certainly, every HR professional needs in today's workplace.

In theory, investigating sounds easy but in reality, it is often not. Just opening an interview is often difficult. Even the most open of employees generally aren't inclined to be cooperative. At best, the most cooperative of persons generally does not want to get involved in such sensitive interactions between coworkers. Interactions usually involve some type of management intervention. In such common yet messy situations such as complaints against group managers, or long term or influential coworkers, it is understandable why the more reasonable the employee, the more unlikely they want to be involved in organizational machinations.

On the flip side are employees who seize the opportunity of an investigation to redress past wrongs, retaliate against coworkers or managers - even if they have to repackage, omit, obscure or confuse information.

Some employees are combative in an investigation because whether rightly or wrongly they mistrust the organization, management or even the investigator.

It's important for an investigator to be able to create trust, identify any obscuring of issues, react to new information, and overcome any hostility, all the while determining credibility of all parties in an investigation.

Why Should you Attend:
Wherever there are people, there are employee relations issues, which can turn into compliance issues. Today, there are enough misunderstandings and miscommunications to keep employee relations persons busy all day.

This webinar will cover methods and techniques to smooth the way through the most difficult part of any investigation; opening interviews smoothly, garnering accuracy and cooperation from scared, difficult, combative, angry and upset complainants and coworkers.

Objectives of the Presentation:
Objectives of the presentation are to discuss about:
How to start an interview so that most of the witnesses will be truthful and forthcoming from the beginning.
How to tell the difference between misinterpreted recollections vs. purposeful distortion or even providing misinformation.
Telling the difference between a witness's selective memories vs. human forgetfulness.
Finding out if the investigator didn't ask any understandable, good question vs. a witness's purposeful omission.
How to get to facts that were omitted whether purposefully or not.
Getting to the bottom of inference and untangling the web of deception.
The best defense is a good offense mindset Interviewing those who disorder, complicate, blow up and back track.
Leave the TV shows out - The 5 best ways to tell if someone is lying to you.
How to ask good questions to get good answers.
Who can Benefit:
HR Associates
Managers and Generalists
Employee Relations
Plant Managers
Business owners
Those in non-HR jobs who have investigatory responsibilities.

About Company:

Online Compliance Panel creates and delivers comprehensive industry relevant training sessions. These sessions are simple, interactive and cost effective. We are a predominantly web based information exchange forum. Live interactions on compliance training make the process holistic and effective. Online Compliance Panel largely emphasizes in offering regulatory compliance training to compliance professionals on varied topics. These primarily include risk management, quality management, corporate compliance and other regulatory compliances. Some of our primary areas of focus include advancement and updates in regulatory compliance, best practices and market trends.

We strive to incorporate high standards in developing a culture facilitating exchange of ideas resulting in functional excellence. Online Compliance Panel believes in nurturing ideas and thought processes through innovative e-learning methodologies. Our products and services are designed to offer customized solutions to industry and market. We bridge the gap between experience and knowledge thus delivering original and creative content.

Our objectives of employing interactive mediums ensure effective communication and mutual exchange of ideas. Online Compliance Panel closely follows best practices and regulatory trends in the global compliance scenario. We also observe and communicate trends witnessed in FDA, ISO regulations, process and design validation. All updates and additions to important laws can be accessed by our customers in real time.

Toll free: +1-510-857-5896
OnlineCompliancePanel LLC,
38868 Salmon Ter,
Fremont, CA 94536, USA
Use For Registration:
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