Conference Description:
With ever-increasing economic and regulatory challenges, healthcare organizations need to ensure that they put patients at the center of healthcare delivery. Find innovative ways of developing initiatives that will improve safety, quality and satisfaction and reduce costs. WCBF’s Using Lean, Six Sigma and Process Improvement to improve Patient Satisfaction is the larges gathering of its kind for senior executives responsible for deploying Lean, Six Sigma and Process Improvement in healthcare.
Speakers include:
Mary Linda Rivera, Executive Director, Office of Patient Experience, Cleveland Clinic
Denise Kennedy, Service Coordinator, Mayo Clinic
Linda Severs, Black Belt and Master Change Facilitator, Providence Health & Services
Alan Openshaw, MBB, Management Engineering, Manager, Intermountain Healthcare
Jennifer Van Dyke, Process Improvement Leader, Northwestern Memorial Hospital
Ron Phipps, Project Director, University of Texas M.D. Anderson Cancer Center
Start Date: 2012-06-27
Contact Person: Selina Mirpuri
Email: selina.mirpuri@wcbf.com
Address:
Boston, Boston, United States
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