World Conference Calendar

32801 Conferences

Chief Customer Officer Sydney, Conference 2017

Added by evvnt_Platform on 2017-08-09

Conference Dates:

Start Date Start Date: 2017-11-01
Last Date Last Day: 2017-11-02

Conference Contact Info:

Contact Person Contact Person: Corinium
Email Email: info@coriniumintel.com
Address Address: Swissotel Sydney, 68 Market Street, Sydney, 2000, Australia
Phone Tel: +610289166372

Conference Description:

In today’s world customer centricity can no longer be an idea, but it has to be living philosophy of any organisation who is now dealing with customers that are more connected, more demanding and more informed than ever.

Join over 50+ leading customer experience thought leaders at the 2nd Annual Chief Customer Officer Sydney, convening at the Swissotel on 1-2 November 2017, sharing their insights into the emerging C-Suite and the strategic importance of a Chief Customer Officer. Will this role be the ultimate disruptor in C-Suite dynamics and operational excellence? See how organisations are aligning business objectives to strategic customer initiatives.

Key Themes
CX DESIGN: What can you learn from customers during the early buying phase so that they stay with you
CONTACT CENTRES: Harnessing the voice of the customer
DIGITAL: Managing the brand experience. Why cross channel interaction must be different for new and existing customers
AI: CX, speed of maturity and the reality of AI, chatbots and everything in between
CUSTOMER VALUE PROPOSITION: What equals value in CX terms?

What’s Different for 2017?

Agenda at a Glance
50+ SPEAKERS
SPEED NETWORKING
CEO KEYNOTE
CCO & CMO THINK TANKS
9 CCO TOP 10 TIPS ROUNDTABLES
15 INDUSTRY CASE STUDIES
FLASH TALKS
TECHNOLOGY INNOVATION SPOTLIGHT
PSYCHOLOGY & CONSUMER NEUROSCIENCE
3 DEDICATED STRATEGY, ALIGNMENT &
GOVERNANCE TRACKS
PANEL DISCUSSIONS
MASTERCLASSES

Bring the team! We are offering competitive group discounts for teams of 3 or more:
1 of every 3 is complimentary
2 of every 5 is complimentary
3 of every 7 is complimentary
Contact us for more details.

For Sponsorship/Exhibition opportunities please get in touch at info@coriniumintel.com

Booking: https://go.evvnt.com/132080-1

Price
Main Conference Rates start from: AUD 1899

Speakers:Uniting, Superconcepts, MLC Life Insurance, AHG, AIA, UBank, Wyndham Vacation Resorts Asia Pacific, Service NSW, Kimberly-Clark, Hudson, Transport for NSW, CBRE, Luxottica Greater South Pacific, QBE Australia, Uber Australia and New Zealand, Bupa, Kiwibank Limited (NZ), Mortgage Choice, IAG, Vicinity Centres, Energy Super, Melbourne Cricket Club, National Australia Bank Limited, AGL Energy, Allianz, HCF, Yarra Valley Water, Genesis Care, Weight Watchers, NewsCorpAustralia.com, Camp Australia, QSuper, KFC South Pacific (Yum! Brands Subsidiary), Telstra

Time:on Wednesday November 01, 2017 at 8:30 am (ends Thursday November 02, 2017 at 5:00 pm)
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