World Conference Calendar

33622 Conferences

Transforming Public Sector Customer Service

Added by evvnt_Platform on 2017-10-10

Conference Dates:

Start Date Start Date: 2018-02-13
Last Date Last Day: 2018-02-14

Conference Contact Info:

Contact Person Contact Person: Criterion Conferences
Email Email: customercare@criterionconferences.com
Address Address: Radisson Blu Plaza Hotel Sydney, 27 O’Connell Street, Sydney, 2000, Australia
Phone Tel: 0292395701

Conference Description:

Customers expect the same level of service and convenience as private sector services. How can the public sector keep up?

The public sector in Australia is under increasing pressure to deliver more effective, efficient and responsive public services. Government organisations at all levels are prioritising the customer experience. Digital technologies play a key role in the process, as they have the ability to transform the way the public sector operates and delivers customer services.

Attend the Transforming Public Sector Customer Service conference & learn practical strategies to:
- Leverage technologies to attain omni-channel success
- Improve your workplace culture for service delivery excellence
- Lead a smooth change management process
- Transition from customer service to customer experience

Who will attend?
Senior Executives & Directors from Federal, State & Local Government with responsibilities for:
- Customer Service
- Customer Experience
- Client Services
- Service Delivery
- Customer Relations
- Contact Centres

Brochure: https://go.evvnt.com/165101-0

Booking: https://go.evvnt.com/165101-2

Price
Standard Delegate Rates: AUD 2899
Discounted Rate for Government: AUD 2199
Commercial Solutions Provider: AUD 4099

Category: Conferences | Government & Social Sector

Speakers: Tim Powell, Claire O'Neill, Susannah Le Bron, Chris O'Connor

Time: on Tuesday February 13, 2018 at 8:30 am (ends Wednesday February 14, 2018 at 4:30 pm)
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